Last updated: August 2026

This Privacy Policy explains how InnoHub Services collects, uses, and protects personal information when you use our website or services. It also explains when your information may be shared with Yango and other service providers.

Information We Collect

We collect information when you interact with our website, submit a form, contact us, subscribe to our newsletter, comment on our blog, or request our services.

The information may include:

• Contact details: Name, phone number, and email address
• Driver details: Driving license and eligibility information
• Vehicle details: Vehicle registration information
• Verification documents: Identification and documents required for onboarding
• Form submissions: Information provided through enrollment, contact, and inquiry forms
• Newsletter details: Email address used for subscription
• Blog comments: Name, email address, and comment content

We may also collect basic technical information automatically, such as your IP address, browser, device type, pages visited, referring source, and cookie data.

How We Use Your Information

We use collected information to:

• Process applications and onboarding
• Verify submitted details and documents
• Provide requested services
• Respond to inquiries and requests
• Send service-related communications
• Send newsletters to subscribers who have opted in
• Maintain website security and functionality
• Improve our website and services
• Meet applicable legal and administrative requirements

How We Share Your Information

For ride-hailing onboarding, relevant information may be shared with Yango for verification, onboarding, account setup, and related service purposes.

We may also use third-party providers for website hosting, security, communications, analytics, email delivery, and technical support. These providers only receive information necessary for the service they provide.

Information may also be disclosed when required by law or when necessary to protect our users, website, services, or legal rights.

We do not sell your personal information to third parties.

Cookies

Our website uses cookies and similar technologies to support website functionality and security.

Cookies may be used to:

• Remember preferences
• Support blog commenting
• Maintain administrator sessions
• Understand website usage
• Support analytics where enabled

You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

Third-Party Content

Our website may contain links or embedded content from third-party websites, including videos, maps, and social media features.

These services may collect information or use cookies when you interact with their content. Their practices are governed by their own privacy policies.

InnoHub does not control how external websites collect or use your information.

Data Retention

We retain information only for as long as reasonably necessary for the purpose it was collected.

The retention period may depend on the type of information, the service involved, business requirements, and applicable legal obligations.

When information is no longer required, we may securely delete or anonymize it.

Your Privacy Rights

Depending on applicable law, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion where applicable
• Withdraw consent for communications
• Unsubscribe from newsletters or marketing emails

To exercise these rights, contact us using the details below. We may request information to verify your identity before processing a request.

Some information may need to be retained where required by law or for other valid business purposes.

Data Security

We use reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

Although we take appropriate security measures, no online system or method of transmission can be guaranteed to be completely secure.

Children’s Privacy

Our website and services are not intended for children, and we do not knowingly collect personal information from children.

If you believe a child has provided personal information through our website, contact us so we can review the matter and take appropriate action.

Contact Us

For questions about this Privacy Policy or requests concerning your personal information, contact us:

InnoHub Services
Newroad, Kathmandu, Nepal
Phone: 970-5122634
Email: info.yangoinoohub@gmail.com

Changes to This Policy

We may update this Privacy Policy when our services, website, or data practices change.

Any updates will be posted on this page with a revised “Last updated” date.